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AIThe AI automation platform for hotels

37 hotel automations, from back office to front desk, ready to switch on

RobosizeME automates hotel operations end to end: finance, reservations, distribution, revenue and guest data, in the systems your teams already use. Connect OTA VCC Reconciliation yourself in minutes, let our support team switch on popular automations within hours, or book a call for a fixed quote in one business day.

Browse 37 automations → Try OTA VCC Reconciliation free

Prefer to talk? Book a 30-minute call with a hotel automation expert

ISO 27001PCI DSS v4.0.1GDPR$20M+ value created for hotels

Trusted by top hotel groups

  • Kempinski
  • Jumeirah
  • Loews Hotels
  • Louvre Hotels Group
  • Dorchester Collection
  • Marriott
  • Global Hotel Alliance
  • Design Hotels
  • Wynn Resorts
  • World International
  • Story Hospitality
  • Cheval Collection
  • EOS Hospitality
  • Ralph Trustees
14-day free trial

Try OTA VCC Reconciliation free for 14 days

Hotels can lose 1 to 2% of OTA revenue every month to virtual cards that are never charged. Connect your OTA and PMS yourself and see your own uncharged number before you pay anything.

PMS
  1. Connect your OTA and PMS with your own access accounts
  2. See your own uncharged number in minutes
  3. Collect every day: open balances are posted in your PMS
Start your 14-day free trial →What it does

After the trial you pick a plan for one property or for your whole portfolio. See full pricing →

Fastest to start

Switch these on today

Connect OTA VCC Reconciliation yourself in minutes. Pick any of the other 10 and our support team switches it on within hours of your approval. Each one already runs in production at a hotel group.

14-day free trial

OTA VCC Reconciliation

Finds uncharged Booking.com, Expedia and Agoda virtual cards and posts them in your PMS. Connect it yourself and try it free for 14 days.

Booking.com, Expedia, Agoda, Oracle OPERA Cloud, Infor HMS, StayNTouch, Mews, Cloudbeds

Switch on in hours

VCC Recovery

Booking.com, Expedia and Agoda virtual cards in one run: open balances are found and posted in OPERA.

Booking.com, Expedia, Agoda, Oracle OPERA Cloud

Switch on in hours

VCC Window Guard

Moves each incoming OTA virtual card to the correct payment window in OPERA.

Oracle OPERA Cloud, Expedia

Switch on in hours

Commission Processing

Reconciles OTA and agency commission claims against your reservation data.

Onyx CenterSource, Booking.com, Expedia, Agoda

Switch on in hours

Expedia VIP

Flags Expedia VIP reservations in the PMS with the right package.

Expedia, Oracle OPERA Cloud

Switch on in hours

Batch Deposits

Charges prepayment cards on reservations that the PMS does not charge on its own.

Oracle OPERA Cloud

Switch on in hours

SynXis Reports

Daily distribution reports from SynXis, delivered without anyone pulling them.

SynXis

Switch on in hours

SynXis Interface Errors

Monitors CRS interface errors across all your properties.

SynXis

Switch on in hours

Suspended Profiles

Clears guest profiles suspended for invalid codes, expiry or membership level.

Oracle OPERA Cloud

Switch on in hours

Comp Rooms Routing

Routes complimentary reservations so charges stay off the guest's bill.

Oracle OPERA Cloud

Switch on in hours

Gaming Enrollment

Creates loyalty and gaming accounts without manual desk enrollment.

Oracle OPERA Cloud

See all 37 automations →Finance automations

Don't see your process? Tell us on a call. If other hotels need it too, we build it and add it to the Catalogue.

How to start

Three ways to start, none of them an IT project

Do it yourself, let our support team switch it on, or talk to us. With 37 live automations, there is very likely one for the work your team does by hand.

02 · OUR SUPPORT SWITCHES IT ON

Pick it, we switch it on

Hoursafter you approve

Pick one of 10 popular automations marked "Switch on in hours". You create access accounts, our support team connects it, and it runs on your dashboard within hours.

From $99 per hotel a monthCore, Plus or Pro package, plus a small fee per transaction

See the 10 fastest →
03 · TALK TO US

Not sure where to start?

30 minfree call

Book a call with a hotel automation expert. We find the right automation among all 37, set it up with you, and send a fixed quote within one business day.

Fixed quote in one business dayannual subscription plus a one-time build for group programmes

Book a call →
Results

What automation is worth to a hotel group

Every hour your team stops spending on copying, checking and reconciling goes back to guests, revenue and decisions.

37

automations live in production at hotels today

See the Catalogue
300+

working years of manual hotel work automated since 2022

RobosizeME, 2022 to 2026
$20M+

in value created for hotel groups by work our automations took over

RobosizeME, 2022 to 2026
70+ days

of manual work saved every month by one automation at Louvre Hotels Group (almost 72, in the CIO's words)

Read the story
Luxury US hotel group

3,000+ hours saved every month

Five times the group's original 600-hour target, across finance and back-office automation.

Read the story Four-star hotel

€100,000 recovered from OTA virtual cards

Automated VCC reconciliation found virtual card payments that were still open.

Read the story Global Hotel Alliance

30% of profile suspensions with no human touch

Suspended guest profiles in the OPERA customer information system processed end to end by the automation.

Read the story
ADAM AI

AI-first, and your team approves every exception

ADAM stands for Automated Documentation Assistant & Mapping. It maps how your teams work, writes the spec for new automations and reviews every run. HAP, our rules engine, makes the changes in your systems. The fastest way to see it at work is OTA VCC Reconciliation.

Connect: your PMS, CRS, OTAs, inboxes and spreadsheets, through connectors.

Self-serve Minutes

The hotel buys online and connects itself. ADAM reviews every run to tune timing and cost. First product: OTA VCC Reconciliation.

Catalogue Switched on by support

37 live automations, one dashboard, one subscription per hotel. 10 popular ones are switched on by our support team within hours.

AI automations In pilot

AI Guest Recognition finds returning guests behind masked OTA emails. Your team confirms every match.

Custom On demand

ADAM joins the call, writes the spec, and helps build and test. Every build becomes a Catalogue product.

HAP the engine under every step: exact, auditable results
Try OTA VCC Reconciliation free →How ADAM works
New AI automation · in pilot

Recognise returning guests, even when the OTA hides who they are

OTA bookings arrive with masked emails, so your PMS creates a new empty profile every time. Every morning, AI Guest Recognition compares new OTA arrivals with earlier stays, scores each possible match and explains why. Your team confirms it in one click before the guest arrives.

  • Rules first, AI only where it adds value
  • Your team confirms every match
  • No guest data stored on our side
See how it works →
Why now

Labour costs rise, staff keep leaving, and money slips through the gaps

Hotels are asked to do more with fewer people, across more systems. The back office is where it hurts first.

+21%

labour cost per occupied room in US hotels, Q4 2025 vs Q4 2024. Up 12.8% for the full year.

Source: HotelData.com, 5,000 US hotels, March 2026
65%

of US hotels are short-staffed. Housekeeping and front desk are the hardest roles to fill.

Source: AHLA and Hireology survey, February 2025
5.5%

of US accommodation and food service workers leave their job every month.

Source: US Bureau of Labor Statistics, JOLTS 2025
42 days

a year each hotel manager loses switching between systems and stitching data together.

Source: Access Hospitality research, June 2026
1–2%

of OTA revenue can be lost every month to virtual cards that are never charged.

Source: RobosizeME VCC reconciliation data
AI-first. Security-first.

AI when you want it. Your own cloud when you need it.

Every automation runs on HAP, our rules-based engine, so results are exact and auditable. AI is a layer you switch on or off per automation. And RobosizeME is the only hotel automation catalogue you can run inside your own cloud or on your own servers, while we keep it running. Our team brings 150+ combined years in hotel operations and hotel IT, so we know what your security review will ask.

Try it: you decide how it runs

AI on this workflowSwitch AI off and the same steps run on rules and people.
Where it runsRuns in our Microsoft Azure cloud, in the EU or the US.

Example workflow: AI Guest Recognition. Wherever it runs, we support it and roll out every update.

  1. Read new OTA arrivals from your PMS dataRules
  2. Compare stay habits and score each possible matchAI
  3. Your team confirms or rejects each matchYour team
  4. Result written back to your systems, with an audit logRules

RobosizeME cloud

HAP engineAI scoringRAG knowledgeDashboardNothing from this workflow runs here

Your environment

Your PMS and dataYour access accounts
TÜV SÜD certification markISO 27001CertifiedPCI DSS compliantPCI DSS v4.0.1CompliantGDPR compliantGDPRReady, DPA before workVAPTIndependently tested
Discuss private deployment →Security and compliance
Integrations

Works with the systems your hotel already runs

47 PMS, CRS, OTA, POS, payment and finance systems. We use the API where there is one and the same screens your staff use where there isn't, so your team keeps working in the systems it knows.

PMS

CRS

OTAs and metasearch

Revenue management (RMS)

  • IDeaS

Sales and events

Payment gateways

  • Adyen
  • FreedomPay
  • Elavon
  • Shift4
  • American Express

Commissions and vouchers

  • Onyx CenterSource
  • Sodexo
  • Edenred
  • Bimpli

POS, spa and leisure

  • MICROS Simphony
  • Agilysys InfoGenesis
  • Lightspeed
  • Toast
  • Book4Time
  • Trybe
  • Zenoti
  • SevenRooms

CRM and loyalty

  • Zoho CRM
  • Marriott IMS
  • My Booking Rewards

Finance and ERP

  • ERP
  • BlackLine
  • My Digital Office
  • DocLink

Data, documents and email

  • Smartsheet
  • Google BigQuery
  • Excel
  • Email inboxes

See all integrations →

Customers

What hotel teams say

RobosizeME knew our needs and systems from the beginning, so we had our first automation running in no time. The automation of rate code maintenance alone has saved us almost 72 days of manual work per month and significantly improved our accuracy and response time to market changes.

Mehdi SouaMehdi SouaFormer CIO, Louvre Hotels Group

The adoption of RobosizeME Automation has been a game-changer in how we manage our profile suspensions, with the bot successfully processing 30% of all profile suspensions in our Opera Customer Information System without human intervention.

Folker HeimFolker HeimCOO, Global Hotel Alliance, Dubai

What impressed us most about RobosizeME was how seamlessly they translated our identified opportunities into working automations that fit into our complex ecosystem. ... For us, it's not just about automation, it's about enabling our people to focus on delivering exceptional moments to our guests.

Sascha SeefriedSascha SeefriedDirector of Revenue Distribution & Operations, Jumeirah

Working with hospitality experts in automation who know the industry has been a game-changer for us. RobosizeME understands the unique challenges of hospitality and brings a tailored approach to automation that aligns perfectly with our operational goals.

Pierre-Baptiste LechienPierre-Baptiste LechienSenior Director Revenue Technology, Radisson Hotel Group
Insights

Insights for your hospitality business

Customer stories, guides and opinion from people who have automated hotel operations since 2022.

Is Your Guest Database Lying to You?

Guides and opinion · Linda Girrbach ·

Is Your Guest Database Lying to You?

Duplicate and suspended profiles break VIP recognition, personalisation and reporting. Here is how to clean them up for good.

All insights →

FAQ

Questions hotel teams ask

What is hotel operations automation?

Software that does the repetitive work across a hotel's operation. In the back office: reconciling OTA virtual cards, processing commissions and charging deposits. In reservations and the front office: processing OTA reservations, flagging VIP guests, routing charges and fixing guest profiles. In distribution and revenue: loading rates, maintaining rate codes and fixing interface errors. It works in your hotel systems the way a trained employee would and sends anything unusual to a person.

Does RobosizeME only automate the back office?

No. Finance is where most hotels start, but the 37 automations also cover reservations, front office, distribution, revenue and guest profiles and loyalty, across PMS, CRS, OTA, POS and finance systems.

How fast can an automation be live?

OTA VCC Reconciliation is self-serve and runs within minutes of connecting Booking.com and OPERA. 10 popular automations marked "Switch on in hours" are switched on by our support team within hours after you create access accounts and approve the rules. The rest are set up with our team for your systems.

How many automations does RobosizeME have?

37 automations are live in production at hotels today, across finance, reservations, distribution and guest profiles and loyalty. One of them, OTA VCC Reconciliation, you can also connect yourself. AI Guest Recognition is a new AI automation in pilot.

Is RobosizeME an AI company?

Yes. ADAM is our AI layer: it maps hotel workflows, writes specs for new automations and reviews every run, and it powers AI automations such as AI Guest Recognition. The engine that changes data in your systems is rules-based, so every result is exact and auditable, and AI can be switched off per automation.

Is RobosizeME an RPA tool?

No. We started on RPA and moved hotels off it. Our automations are ready-made for hotel systems and run on HAP, our own engine, with monitoring and audit logs built in. See our UiPath alternative for hotels comparison.

Which hotel systems do you work with?

Oracle OPERA Cloud and OPERA 5, SynXis, Booking.com, Expedia, Agoda, Mews, Shiji, StayNTouch, Oracle MICROS Simphony, Onyx CenterSource, Cvent and more: 47 systems in total.

Can RobosizeME run in our own cloud or on our own servers?

Yes. In your own cloud account the HAP engine, the automations and your dashboard run with you, while AI scoring and RAG stay in RobosizeME's cloud. On your own servers we install everything, including our RAG and AI scoring, and keep it supported and updated.

How much does it cost?

Catalogue automations start from $99 per hotel a month, in three packages (Core $99, Plus $229, Pro $349), plus a small fee per transaction, with a fixed quote within one business day. OTA VCC Reconciliation is $349 per property a month plus $0.22 per reservation checked, after a free audit.

Switch on your first automation today

Connect OTA VCC Reconciliation yourself in minutes, or pick one of 10 popular automations and our support team switches it on within hours.

Browse 37 automations →Book a call